Local IT supportBasildon & Essex
More help. A bigger saving.

Buy two services.
Get a third service’s labour FREE.

Give your computer the attention it needs — and get more for your money. Choose three services in one booking, pay for two, and the lowest-priced qualifying service’s standard labour is on us.

Lowest-priced qualifying labour free. Parts extra. One offer per booking. Offer details · Prefer a form?

Speak directly to Ryan. Agree the price before work starts.

More ways to save

Big little extras. Proper local savings.

Free collection, a thank-you for referrals, and deals on the tech jobs you’ve been putting off. Choose one offer for your booking.

£0 collection
Your doorstep. Our workshop.

Free local collection & return

We collect. We repair. We bring it back. Get your PC or laptop sorted without the extra trip — collection and return are on us.

  • Available across our local service areas
  • Repair bookings with £45+ labour · parts extra
  • Call to arrange your collection
£15 off
Halloween offer · Ends 31 October

Halloween tune-up & backup bundle

Speed up. Back up. Save £15. Give your computer some care and your important files a backup plan in one visit. Book by 31 October 2026.

  • Tune-up and backup setup for one computer
  • One visit · £15 off combined labour
  • Book by 31 October 2026
Just £35
Student offer · Extended to 31 October

Student laptop tune-up. Study-ready savings.

Give that study laptop a little attention for £35 labour instead of £45. Save £10 when you book by 31 October 2026. Parts extra.

  • Student-use laptop
  • Book by 31 October 2026
  • One discount per household
£10 each
Referral offer

Refer a friend. You both save £10.

Give a friend £10 off their first eligible job. When their repair is completed and paid, you get £10 credit towards your next labour bill too.

  • £10 off for your friend, £10 labour credit for you
  • Minimum £45 labour booking
  • Referral credit follows the completed job
£15 off
Home setup bundle

Wi-Fi help + printer setup. Save £15.

Sort two home-tech headaches in one visit and save £15 on the combined labour. Less chasing connections, more getting on with your day.

  • Both services in one appointment
  • One home address
  • Hardware, cables and parts are separate
Free 20 mins
Small-business introduction

Small-business IT check-in. 20 minutes, £0.

One IT worry? Let’s talk it through. New small-business customers get a free 20-minute phone or video check-in with practical next-step advice.

  • New small-business customers
  • Phone or video call
  • Clear next-step advice
Buy-two offer choices

The four services that can receive free labour.

The standard labour charge for the lowest-priced qualifying service is removed. Equipment, licences, subscriptions and work outside the agreed service remain separate.

Computer tune-up

Start-up, storage, update and safe cleanup work for a slow PC or laptop.

Qualifying standard labour service

Computer health check

A practical review of storage health, updates, security and general condition.

Qualifying standard labour service

Virus removal

Malware cleanup, browser checks and sensible security checks afterwards.

Qualifying standard labour service

Backup service

Set up or review a straightforward local or cloud backup for important files.

Qualifying standard labour service
How to claim an offer

One quick conversation gets things moving.

  1. 1

    Spot your saving

    Pick the offer that fits your computer, your household or your next repair.

  2. 2

    Call or WhatsApp Ryan

    Tell us what’s gone wrong and which deal caught your eye. No technical knowledge needed.

  3. 3

    Let’s get it sorted

    We agree the work, your saving and the appointment before you commit.

Full offer terms

The useful detail, without hidden surprises.

Open an offer below for its complete conditions. The shared terms apply to every offer on this page.

1Buy two services, get one labour service free

Book and pay for two full-price FixPoint services in one confirmed booking and receive the standard labour charge for the lowest-priced qualifying service free.

  • Book and pay for two full-price FixPoint services in the same confirmed booking.
  • The free labour is applied to the lowest-priced qualifying computer tune-up, computer health check, virus removal or backup service in that booking.
  • The offer removes that service's standard labour charge only. Parts, hardware, storage devices, paid software, licences, cloud storage and subscriptions are not included.
  • Additional repair, data-recovery or specialist work outside the agreed free labour service is quoted separately and completed only with approval.
  • One free labour service is available per qualifying booking and has no cash value.
2Two computer tune-ups. £67.50.

Double the care, half-price labour on the second PC. Get two standard £45 tune-ups for £67.50 total labour. Parts extra.

  • Two computer tune-ups must be booked for the same address and completed during the same appointment.
  • The 50% discount applies to the standard labour charge for the lower-priced tune-up.
  • Parts, paid software, upgrades, virus removal, data recovery and repair work outside either tune-up are charged separately with approval.
  • One discounted second-device tune-up is available per booking.
3Your first computer tune-up. £10 saved.

Slow laptop? Give it a fresh start. Your first standard £45 tune-up or health check is just £35 labour. Parts extra.

  • Available to new domestic FixPoint customers who have not previously completed a paid booking.
  • £10 is deducted from the standard labour charge for one computer tune-up or health check.
  • Limited to one new-customer discount per household.
  • Parts, paid software, upgrades and work outside the agreed tune-up or health check remain chargeable.
4Free local collection & return

We collect. We repair. We bring it back. Get your PC or laptop sorted without the extra trip — collection and return are on us.

  • Available across our local service areas for eligible laptop and desktop-computer repair bookings. Collection and return are arranged with the customer.
  • The completed booking must include at least £45 of chargeable labour.
  • Collection and return times must be agreed in advance and remain subject to route and appointment availability.
  • Printers, monitors, other bulky equipment, parts, packaging and third-party delivery costs are excluded.
5Halloween tune-up & backup bundle

Speed up. Back up. Save £15. Give your computer some care and your important files a backup plan in one visit. Book by 31 October 2026.

  • Available for domestic bookings made between 10 and 31 October 2026 inclusive. The appointment date is agreed separately, subject to availability.
  • A computer tune-up and backup setup must be booked together for the same computer and completed during the same appointment.
  • £15 is deducted once from the combined standard labour charge for the two separately quoted services.
  • Storage devices, cloud storage, subscriptions, paid software, licences, parts, data recovery and additional repair work are not included and are quoted separately.
  • Limited to one bundle per booking. It cannot be combined with the student discount or any other FixPoint offer.
6Student laptop tune-up. Study-ready savings.

Give that study laptop a little attention for £35 labour instead of £45. Save £10 when you book by 31 October 2026. Parts extra.

  • Available for one student-use laptop tune-up booked between 1 August and 31 October 2026 inclusive. The appointment date is agreed separately, subject to availability.
  • £10 is deducted from the standard labour charge for the agreed tune-up.
  • Limited to one student discount per household.
  • Parts, paid software, upgrades, virus removal, data recovery and additional repair work are charged separately with approval.
7Refer a friend. You both save £10.

Give a friend £10 off their first eligible job. When their repair is completed and paid, you get £10 credit towards your next labour bill too.

  • The referred person must be a new FixPoint customer and name the existing customer who referred them when making the enquiry.
  • The new customer must complete and pay for a booking with a standard labour charge of at least £45.
  • The new customer receives £10 off that labour charge. The referrer then receives one £10 credit towards the labour on a future booking.
  • Referral credit has no cash value, cannot be transferred and does not apply to parts or third-party costs.
8Wi-Fi help + printer setup. Save £15.

Sort two home-tech headaches in one visit and save £15 on the combined labour. Less chasing connections, more getting on with your day.

  • Home Wi-Fi help and printer setup must be booked together for the same address and completed during the same appointment.
  • £15 is deducted from the combined standard labour charge for those two services.
  • Routers, mesh equipment, printers, cables, ink, subscriptions, parts and additional repair work are not included.
  • The discount applies once per qualifying booking.
9Small-business IT check-in. 20 minutes, £0.

One IT worry? Let’s talk it through. New small-business customers get a free 20-minute phone or video check-in with practical next-step advice.

  • Available once to a new small-business customer by scheduled phone or video call.
  • The check-in lasts up to 20 minutes and covers one main IT concern at a high level.
  • It does not include remote access, configuration changes, troubleshooting, a formal audit, certification or written assessment.
  • Any investigation, project, remediation or ongoing support recommended afterwards is optional and quoted separately.
Found the right offer?

Your computer sorted. Your saving secured.