Buy two services. Get the lowest-priced qualifying labour free.

Book and pay for two full-price FixPoint services in one confirmed booking and receive the standard labour charge for the lowest-priced qualifying service free.

• Book and pay for two full-price FixPoint services in the same confirmed booking.
• The free labour is applied to the lowest-priced qualifying computer tune-up, computer health check, virus removal or backup service in that booking.
• The offer removes that service's standard labour charge only. Parts, hardware, storage devices, paid software, licences, cloud storage and subscriptions are not included.
• Additional repair, data-recovery or specialist work outside the agreed free labour service is quoted separately and completed only with approval.
• One free labour service is available per qualifying booking and has no cash value.

Book two computer tune-ups for the same address and appointment and receive 50% off the lower-priced tune-up labour.

• Two computer tune-ups must be booked for the same address and completed during the same appointment.
• The 50% discount applies to the standard labour charge for the lower-priced tune-up.
• Parts, paid software, upgrades, virus removal, data recovery and repair work outside either tune-up are charged separately with approval.
• One discounted second-device tune-up is available per booking.

New domestic customers receive £10 off the standard labour charge for their first FixPoint computer tune-up or health check.

• Available to new domestic FixPoint customers who have not previously completed a paid booking.
• £10 is deducted from the standard labour charge for one computer tune-up or health check.
• Limited to one new-customer discount per household.
• Parts, paid software, upgrades and work outside the agreed tune-up or health check remain chargeable.

A new customer receives £10 off eligible labour, and the customer who referred them receives a £10 labour credit after the job is completed.

• The referred person must be a new FixPoint customer and name the existing customer who referred them when making the enquiry.
• The new customer must complete and pay for a booking with a standard labour charge of at least £45.
• The new customer receives £10 off that labour charge. The referrer then receives one £10 credit towards the labour on a future booking.
• Referral credit has no cash value, cannot be transferred and does not apply to parts or third-party costs.

Receive £15 off the combined labour when home Wi-Fi help and printer setup are booked for the same address and appointment.

• Home Wi-Fi help and printer setup must be booked together for the same address and completed during the same appointment.
• £15 is deducted from the combined standard labour charge for those two services.
• Routers, mesh equipment, printers, cables, ink, subscriptions, parts and additional repair work are not included.
• The discount applies once per qualifying booking.

Free agreed collection and return within Basildon for an eligible laptop or desktop-computer repair with at least £45 of labour.

• Available for eligible laptop and desktop-computer repairs collected from and returned to an address within Basildon.
• The completed booking must include at least £45 of chargeable labour.
• Collection and return times must be agreed in advance and remain subject to route and appointment availability.
• Printers, monitors, other bulky equipment, parts, packaging and third-party delivery costs are excluded.

New small-business customers can book a free 20-minute phone or video call to discuss their most important IT concern and sensible next steps.

• Available once to a new small-business customer by scheduled phone or video call.
• The check-in lasts up to 20 minutes and covers one main IT concern at a high level.
• It does not include remote access, configuration changes, troubleshooting, a formal audit, certification or written assessment.
• Any investigation, project, remediation or ongoing support recommended afterwards is optional and quoted separately.

Receive £10 off the standard labour charge for a student-use laptop tune-up booked by 30 September 2026.

• Available for one student-use laptop tune-up booked between 1 August and 30 September 2026.
• £10 is deducted from the standard labour charge for the agreed tune-up.
• Limited to one back-to-school discount per household.
• Parts, paid software, upgrades, virus removal, data recovery and additional repair work are charged separately with approval.