Malware & ransomware recovery
101 malware detections. 1TB of family photos.
Antivirus downloads, service changes and USB access were blocked. A free backup became crucial when ransomware struck two days later.
Read the case studyFixPoint Tech · Case Studies
Every repair
has a story.
The faults, the fixes and the decisions behind real computer repairs, printer setup and data recovery. From FixPoint Tech at FixPoint IT Support.
Local computer help in Basildon & EssexPrinter setup
New Epson printer. One stubborn connection.
A printer-to-laptop setup problem, practical support and the clear explanations that earned a five-star review.
Read the case studyGaming PC repair
Five hidden problems. One slow gaming PC.
FixPoint Tech traced the poor gaming performance to CPU power, missing drivers, restrictive Windows and memory settings, and weak cooling.
Read the case studyLaptop repair
A laptop fault. Found. Fixed. Explained.
A laptop repair where the diagnosis, the fix and clear communication all earned the customer's praise.
Read the case studyYour next step
Your computer has a story too.
Tell us what is happening. We'll explain the sensible next step and agree the scope and price before chargeable work starts.