Chat on WhatsAppLaptop & PC repair
Slow, overheating, broken or refusing to start? We diagnose the fault and explain the options clearly.
£45 labour · parts extra
Laptop & PC repair detailsLocal computer help
Computer repairs & IT support in Basildon
A slow laptop, unreliable Wi-Fi or a PC that will not start? Get friendly, plain-English help at home in Basildon and surrounding Essex.
£45 standard repair or tune-up labour. Parts quoted separately.
5.0 on Google · 8 reviewsRead reviewsCall 07360 140446Call or WhatsApp any time · appointments by arrangement
No fix, no fee on repairs. Price agreed before work begins.
Same-day visits subject to availability. Ask for the earliest appointment.
Microsoft-certifiedexperts
What do you need help with?
Wi-Fi & printer help
Fix dead zones, unreliable connections, printer problems and devices that simply will not stay connected.
£45 labour · parts extra
Wi-Fi & printer help detailsVirus & security cleanup
Remove malware, unwanted pop-ups and suspicious software, then strengthen your device against repeat problems.
£45 labour · parts extra
Virus removal detailsReady to get it sorted?
No fix, no fee.
Current offers
See all nine offersLess computer stress. More money saved.
A first-visit saving, a better deal for two computers, or free local collection. Pick your offer and give Ryan a call.
Save £10 on your first visit
Your first tune-up. Just £35.
Give your slow PC a fresh start for £35 labour, instead of the usual £45. Friendly local help, with a saving built in.
- New domestic customers
- Tune-up or health check · parts extra
Save £22.50 together
Two tune-ups. Just £67.50.
Two computers need some attention? Get the second standard tune-up’s labour half price when we do both together.
- Same address, same appointment
- £67.50 total labour · parts extra
We collect. We bring it back.
Free local collection & return
Computer trouble without the extra trip. Let us collect your PC or laptop and return it after the repair — with no collection fee.
- Repair bookings with £45+ labour
- By arrangement · parts extra
Local offers · one offer per booking · parts extra · availability confirmed when you call.
Verified customer feedback
Five stars on Google.
FixPoint IT Support currently has a 5.0 rating from our Google reviews. These are short excerpts from those public reviews.
View all Google reviewsGoogle review
“I can’t recommend Ryan enough. He is so knowledgeable and helpful but also doesn’t make you feel silly for the lack of techy skills. Personable, polite, quick to find the issue and great service.”
Google review
“Excellent service from start to finish. Ryan quickly diagnosed the problem with my laptop and got it fixed perfectly.”
Google review
“He was courteous and very helpful in explaining the issues with PC & printer.”
A local service you can turn to
Feel confident handing over your computer.
Computer trouble is stressful enough. Get friendly advice, clear prices and help that fits around you.
Speak directly to a certified Microsoft Expert.
Tell us what’s gone wrong in your own words. We’ll talk you through the next step, without the jargon.
Know the price first.
Standard repair labour is £45. Any parts or extra work are agreed with you before we go ahead.
Help that comes to you.
Home appointments or free local collection & return on repair bookings with £45+ labour, by arrangement.
Find FixPoint on specialist computer-repair directories
Good to know
Questions before you book?
Here are the answers people usually need. If yours is not covered, send it with your enquiry.
Ask a questionWe aim to offer same-day or next-working-day appointments whenever capacity allows. Once you tell us what has happened, we will confirm the earliest suitable slot before you commit.
Both options are available. Many Wi-Fi, set-up and software problems can be solved at your home or business. Workshop repairs are better for hardware faults or jobs that need longer testing.
Yes. We diagnose the problem, explain the recommended fix and agree the cost with you before chargeable work begins. If the options do not make financial sense, we will say so.
Yes. You can request a one-off fix, a website or systems project, scheduled maintenance or ongoing support. The first conversation is simply about what you need and the most sensible way to cover it.
Bring the charger and anything directly related to the fault. If the issue involves a particular accessory, printer or account, mention it when booking so we can prepare properly.
Let's get it sorted
Tell us what needs fixing.
Send the essentials now. We'll come back to you to confirm the right next step and a suitable appointment.
Call or WhatsApp any time · appointments by arrangementCall or message us to arrange a suitable appointment
Basildon & surrounding areasHome visits and workshop repairs
Email confirmation includedYou'll receive a copy of your enquiry