Find practical help for your team’s computers, Microsoft 365, backups and office networks. Compare support options or choose a service to see the work we can discuss.
Call 07360 140446Call or WhatsApp any time · appointments by arrangement
Clear scope and pricing agreed before chargeable work begins.
“I can’t recommend Ryan enough. He is so knowledgeable and helpful but also doesn’t make you feel silly for the lack of techy skills. Personable, polite, quick to find the issue and great service.”
Kelsey W. · Google review
Start with the help you need today. Add regular checks or ongoing support if they’re useful to your team.
| Your IT | One-off help | Regular IT checks | Ongoing support |
|---|---|---|---|
| Business backups | Assess or set up an agreed backup | Review agreed jobs and sample restores | Scheduled backup checks where included |
| Account & network security | Review a specific concern or change | Check agreed settings and access | Routine checks and tasks within scope |
| Computers | Fix an issue or set up a device | Planned health and update checks | Agreed day-to-day help and maintenance |
| Microsoft 365 & email | Resolve a problem or set up an account | Review agreed accounts and security settings | Routine user, email and account support |
| Printers & networks | Troubleshoot a fault or connection | Check the agreed office setup | Routine troubleshooting where included |
| On-site work | Quoted if a visit is needed | Included only where agreed | Visits or allowances agreed separately |
| Work outside the scope | We explain what is needed and quote separately before doing extra work. | ||
Choose the closest option for useful details and common questions. If you are unsure, send a general enquiry and describe the problem.
Send an enquiry or a WhatsApp message. Plain English is fine.
We review the problem and ask any questions needed to understand it.
We confirm the scope, price and a suitable appointment before chargeable work starts.
Start with one enquiry and tell us which systems or problems are involved. We will ask any follow-up questions needed to agree the scope and the next step.
Business work is scoped around your needs. We explain the proposed work and agree pricing before any chargeable work begins.
Send an enquiry or message us on WhatsApp with the help you need and your location. We cover Basildon and surrounding Essex, and confirm the next step and a suitable appointment after reviewing your enquiry.
See computer repairs, tune-ups, Wi-Fi help and malware removal.
We'll work out the sensible next step and explain it clearly.
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