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Small-business focus
Support shaped around the way a small team actually works, without unnecessary complexity.
Business network security · Basildon
Safer office networks for Basildon small businesses.
An office network needs to connect the right people and devices while controlling access to business systems. FixPoint helps Basildon small businesses review network security, investigate unreliable Wi-Fi and prioritise practical improvements.
Call 07360 140446Available 24/7
Clear scope and pricing agreed before chargeable work begins.
See what we can help with “I can’t recommend Ryan enough. He is so knowledgeable and helpful but also doesn’t make you feel silly for the lack of techy skills. Personable, polite, quick to find the issue and great service.”
Kelsey W. · Google review
What we can help with
Start with what your business needs.
You do not need to choose the technical solution first. Tell us the outcome you need and we can work out the sensible route to it.
Office Wi-Fi drops out or does not reach the working area
Router or firewall settings have not been reviewed
Staff and visitors share the same network access
Network equipment or remote-access arrangements are unclear
Changes to devices have created connection or access problems
Your business needs a prioritised list of security improvements
What does a business network-security review cover?
We start by identifying the connection, router or firewall, Wi-Fi equipment and the devices that need access. The review considers who administers the equipment, whether available updates are being applied and which services are exposed through the network.
The scope and authority to review or change equipment are agreed first. Where a broadband provider, landlord or another IT supplier controls part of the setup, we identify what needs their involvement before making changes.
Reliable Wi-Fi and controlled access
Poor call quality and dropped connections can have different causes: signal coverage, a busy wireless channel, equipment limits, the computer itself or the internet connection. We investigate the affected tasks so the recommendation addresses the actual fault.
We can also assess whether visitor devices should use a separate guest connection and whether staff have the access they need. Any changes depend on the capabilities of the existing equipment and are explained before new hardware is proposed.
Routers, firewalls and remote connections
A router or firewall should have a clear owner and a configuration that suits the business. We can review agreed administration settings, update arrangements and remote-access requirements, then highlight practical weaknesses or unnecessary access.
Changes are planned around the effect on staff, printers, shared files and business applications. A new firewall or wider network redesign is a separate piece of work, with compatibility, cost and a suitable change window agreed in advance.
How does the network fit into wider cyber security?
A network review is one part of protecting business IT. Devices, user accounts, email, backups and staff working practices also affect risk. FixPoint can help connect the findings to a broader security review and an achievable order of improvements.
If you need Cyber Essentials preparation, formal testing or a specific customer assurance requirement, say so at the start. The existing cyber security review service explains the preparation work available and when an authorised assessor or specialist provider is needed.
Local support and a clear handover
FixPoint supports small businesses in Basildon and surrounding Essex. Send the location, number of users, a description of the network and the work being interrupted. We confirm whether the assessment needs an arranged visit.
After agreed changes, the handover explains what was altered, what was tested and any remaining actions. Ongoing checks can be discussed as part of business IT support, with the equipment, frequency and responsibilities set out in the arrangement.
Connected support
Practical help across websites, users, devices, cloud services and local networks.
Clear scope and cost
We explain the recommended next step and agree the cost before chargeable work begins.
Frequently asked questions
Questions about business network security & office wi-fi.
Can you help with office Wi-Fi problems in Basildon?
Yes. FixPoint can investigate office Wi-Fi and network problems alongside the devices and services affected. We agree the assessment and whether a visit is needed before starting chargeable work.
Do we need to replace our router or firewall?
Not always. We first assess the existing equipment, its support status, configuration and the business requirements. Any replacement or additional hardware is explained and quoted before you decide.
Can you review guest Wi-Fi and remote access?
Yes, within an agreed review scope. The options depend on the equipment and the systems you need to reach. We identify access requirements and discuss suitable changes before applying them.
Is a network review a penetration test?
No. A practical network review does not automatically include penetration testing, external scanning or formal certification. If specialist testing is required, its scope and the appropriate provider are identified separately.
Can network checks be part of ongoing support?
Yes, where the equipment, checks and responsibilities are included in the agreed arrangement. Hardware replacement, larger configuration changes and specialist security services are identified separately.
Need a hand?
Start an enquiryTell us what you want to improve.
A few plain-English details about your business and the outcome you need are enough to start.