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Patient, plain-English help with the technology your household relies on.
Laptop repair · Basildon
Laptop repair in Basildon for screens, charging and slow laptops.
Need laptop repair in Basildon or nearby Essex? FixPoint helps with broken or blank screens, charging and battery faults, overheating, slow Windows laptops and sensible upgrades. Tell us what is happening and we will explain the options and agree the price before chargeable work starts.
Call 07360 140446Call or WhatsApp any time · appointments by arrangement
£45 standard repair or tune-up labour · parts extra. Same-day visits subject to availability.
No fix, no fee on repairs. Price agreed before work begins.
See what we can help with “I can’t recommend Ryan enough. He is so knowledgeable and helpful but also doesn’t make you feel silly for the lack of techy skills. Personable, polite, quick to find the issue and great service.”
Kelsey W. · Google review
Common problems
Start with what you can see.
You do not need to diagnose the technical cause yourself. Tell us the symptoms and we can work forward from there.
Cracked laptop screen, flickering display or blank screen
Laptop will not power on or charge
Battery no longer holds its charge
Overheating, noisy fan or unexpected shutdowns
Slow laptop, Windows errors, freezing or startup problems
SSD and memory upgrades where worthwhile
Laptop screen repair and display problems
A cracked laptop screen often needs a replacement panel, but flickering, lines, dimness or a blank display can have other causes. We check the symptoms before recommending a screen, cable or other repair. Panel availability and fitting costs vary by model.
When enquiring about a screen repair, tell us the laptop make and model and, if possible, include a photo of the damage. We can then discuss the likely next step and quote for suitable parts and labour. The £45 starting price for general laptop repairs is not a fixed price for screen replacement.
Charging, battery and power faults
A laptop that will not charge or turn on may have a faulty charger, battery, socket or internal component. We investigate the likely cause instead of assuming the battery needs replacing.
If your battery runs down unusually quickly, tell us how long it lasts and whether the laptop works with its charger connected. Repair and replacement options depend on the model and part availability.
Slow laptops, overheating and worthwhile upgrades
Slow startup, freezing, heat and loud fan noise can have different hardware or software causes. We check the symptoms and explain whether cleaning, Windows troubleshooting, an SSD or a memory upgrade is likely to help.
Not every laptop can be upgraded, and not every repair represents good value. We compare the likely cost with the age and condition of the laptop and tell you when replacement is the more sensible choice.
Local laptop repair around Basildon, by appointment
FixPoint helps home users and small businesses in Basildon and the surrounding Essex area. We are an appointment-based service, not a walk-in laptop repair shop. Depending on the fault, we can discuss a suitable home or business visit or an arranged workshop repair for hands-on testing.
Send us your postcode, laptop make and model, symptoms and any error message. We will confirm local coverage and the next step before you travel or hand over a device. Do not send passwords or recovery keys through the enquiry form.
Small businesses
Practical support for computers, users, Microsoft 365 and local networks.
No surprise work
We explain the recommended next step and agree the cost before chargeable work begins.
Frequently asked questions
Questions about laptop repair.
How much does laptop repair in Basildon cost?
General laptop repairs start from £45. The final quote depends on the fault, time required and any replacement parts. A screen or other hardware replacement may cost more. We agree the scope and price before chargeable work begins, with no fix, no fee on repairs.
Can you replace a cracked laptop screen?
We can assess cracked and faulty screens and arrange replacement where compatible parts and a viable repair are available. The price varies by model, screen specification and labour. Send the make, model and a photo if possible for an initial discussion.
Can you help if my laptop will not charge or the battery drains quickly?
Yes. We investigate charger, charging-port, battery and related power faults before recommending a repair. Replacement parts and options depend on the specific model.
Is a slow or overheating laptop worth repairing?
Often, but not always. Cleaning, software troubleshooting or a suitable SSD or memory upgrade may help. We assess the cause, check compatibility and compare the cost with replacing the laptop.
Do you offer home visits or a walk-in laptop repair shop?
FixPoint is appointment-based and does not operate a walk-in retail shop. Some faults suit a home or business visit; hardware work may need an arranged workshop appointment. Tell us your postcode and the problem so we can confirm the best option.
How long will a laptop repair take?
It depends on the fault, whether parts are required and the testing needed. We discuss the likely timescale after understanding the symptoms and confirm the appointment arrangement before you commit.
What should I have ready when I enquire about a laptop repair?
The laptop make and model, charger details, symptoms and any error message are useful. Back up important files if the laptop can be used safely. Please do not send passwords, recovery keys or sensitive files through the enquiry form.
Need a hand?
Start an enquiryTell us what is going wrong.
A few plain-English details are enough. We'll work out the sensible next step from there.