Computer tune-up & health check
A practical check for slow PCs and laptops, covering start-up, storage, updates, security and overall device health.
- Speed & start-up
- Device health
- Safe clean-up
From £45
Friendly local experts
Tech trouble?
We'll fix it.
Fast, friendly computer repairs and IT support for homes and small businesses — without the jargon.
Tell us the problem first. We'll explain the sensible next step.
Ready to helpHome & business IT support
Same-day appointmentsWhen availability allows
Clear price before workNo surprise charges
Home & business supportAcross Basildon & Essex
How we can help
One friendly place for everyday IT problems.
From a laptop that will not start to a small office that needs dependable support, we'll find the fault and keep the answer straightforward.
Laptop & PC repair
Slow, overheating, broken or refusing to start? We diagnose the fault and explain the options clearly.
- Windows issues
- Screen & battery
- Hardware faults
From £45
Virus & security cleanup
Remove malware, unwanted pop-ups and suspicious software, then strengthen your device against repeat problems.
- Malware removal
- Security checks
- Account safety
From £45
Wi-Fi & home networks
Fix dead zones, unreliable connections, printer problems and devices that simply will not stay connected.
- Wi-Fi coverage
- Router setup
- Smart devices
From £45
Set-up & upgrades
Get a new computer ready properly, transfer your files or give an older machine a worthwhile speed boost.
- New PC setup
- Data transfer
- SSD & memory
From £45
Data recovery & backup
Recover important files where possible and put a simple backup plan in place so you are better protected.
- Deleted files
- Drive checks
- Cloud backup
From £45
Small-business IT support
Plain-English help with computers, Microsoft 365, websites, servers and the everyday systems that keep your business moving.
- Staff & Microsoft 365
- Websites & SEO
- Servers & systems
Contact us for more information
Current offers
See all eight offersThree useful ways to save.
Start with the offers most likely to help a new customer, a multi-device household or a small business.
Most popular
£10 off your first computer tune-up
A straightforward saving for new domestic customers booking their first tune-up or health check.
- New customers
- One tune-up or health check
Multi-device
Second tune-up labour 50% off
Book two computers for the same address and appointment and save on the lower-priced tune-up labour.
- Two PCs or laptops
- One appointment
For businesses
Free small-business IT check-in
A free 20-minute phone or video call for a new small business with one main IT concern.
- New small businesses
- Clear next-step advice
One offer per booking · eligibility and exclusions are shown on the offers page.
Verified customer feedback
Five stars on Google.
FixPoint IT Support currently has a 5.0 rating from three Google reviews. These are short excerpts from those public reviews.
View all Google reviewsGoogle review
“Excellent service from start to finish.”
Google review
“He was courteous and very helpful in explaining the issues with PC & printer.”
Google review
“Very helpful, fast service.”
Good to know
Questions before you book?
Here are the answers people usually need. If yours is not covered, send it with your enquiry.
Ask a questionWe aim to offer same-day or next-working-day appointments whenever capacity allows. Once you tell us what has happened, we will confirm the earliest suitable slot before you commit.
Both options are available. Many Wi-Fi, set-up and software problems can be solved at your home or business. Workshop repairs are better for hardware faults or jobs that need longer testing.
Yes. We diagnose the problem, explain the recommended fix and agree the cost with you before chargeable work begins. If the options do not make financial sense, we will say so.
Yes. You can request a one-off fix, a website or systems project, scheduled maintenance or ongoing support. The first conversation is simply about what you need and the most sensible way to cover it.
Bring the charger and anything directly related to the fault. If the issue involves a particular accessory, printer or account, mention it when booking so we can prepare properly.
Let's get it sorted
Tell us what needs fixing.
Send the essentials now. We'll come back to you to confirm the right next step and a suitable appointment.
Local appointment timesMonday–Saturday availability
Basildon & surrounding areasHome, workshop and business support
Email confirmation includedYou'll receive a copy of your enquiry