Chat on WhatsAppLaptop & PC repair
Slow, overheating, broken or refusing to start? We diagnose the fault and explain the options clearly.
From £45
Local computer help
Computer repairs & IT support in Basildon
Friendly help with slow laptops, Wi-Fi problems and everyday IT — at home or for your small business.
5.0 on Google · 4 reviewsRead reviewsNo fix, no fee. Price agreed before work begins.
Send an enquiry. We'll confirm the next step and a suitable appointment.
Microsoft-certifiedexperts
What do you need help with?
Wi-Fi & printer help
Fix dead zones, unreliable connections, printer problems and devices that simply will not stay connected.
From £45
Virus & security cleanup
Remove malware, unwanted pop-ups and suspicious software, then strengthen your device against repeat problems.
From £45
Ready to get it sorted?
No fix, no fee.
Current offers
See all eight offersThree useful ways to save.
Start with the offers most likely to help a new customer, a multi-device household or a small business.
Most popular
£10 off your first computer tune-up
A straightforward saving for new domestic customers booking their first tune-up or health check.
- New customers
- One tune-up or health check
Multi-device
Second tune-up labour 50% off
Book two computers for the same address and appointment and save on the lower-priced tune-up labour.
- Two PCs or laptops
- One appointment
For businesses
Free small-business IT check-in
A free 20-minute phone or video call for a new small business with one main IT concern.
- New small businesses
- Clear next-step advice
One offer per booking · eligibility and exclusions are shown on the offers page.
Verified customer feedback
Five stars on Google.
FixPoint IT Support currently has a 5.0 rating from our Google reviews. These are short excerpts from those public reviews.
View all Google reviewsGoogle review
“I can’t recommend Ryan enough. He is so knowledgeable and helpful but also doesn’t make you feel silly for the lack of techy skills. Personable, polite, quick to find the issue and great service.”
Google review
“Excellent service from start to finish. Ryan quickly diagnosed the problem with my laptop and got it fixed perfectly.”
Google review
“He was courteous and very helpful in explaining the issues with PC & printer.”
Good to know
Questions before you book?
Here are the answers people usually need. If yours is not covered, send it with your enquiry.
Ask a questionWe aim to offer same-day or next-working-day appointments whenever capacity allows. Once you tell us what has happened, we will confirm the earliest suitable slot before you commit.
Both options are available. Many Wi-Fi, set-up and software problems can be solved at your home or business. Workshop repairs are better for hardware faults or jobs that need longer testing.
Yes. We diagnose the problem, explain the recommended fix and agree the cost with you before chargeable work begins. If the options do not make financial sense, we will say so.
Yes. You can request a one-off fix, a website or systems project, scheduled maintenance or ongoing support. The first conversation is simply about what you need and the most sensible way to cover it.
Bring the charger and anything directly related to the fault. If the issue involves a particular accessory, printer or account, mention it when booking so we can prepare properly.
Let's get it sorted
Tell us what needs fixing.
Send the essentials now. We'll come back to you to confirm the right next step and a suitable appointment.
Local appointment timesMonday–Saturday availability
Basildon & surrounding areasHome, workshop and business support
Email confirmation includedYou'll receive a copy of your enquiry